Questions, answered

A standing daily delivery of fresh whole fruit. You choose a plan size, build a plate for each day of the week, and we deliver that fruit to your door every morning before 9 AM. You are not buying a one-off box — you are setting up a routine that runs until you pause or stop it.

Not yet. We deliver whole fruit only. Cut fruit needs a proper cold chain and a much stricter food-safety process, and we would rather not launch it until we can do it to a standard we are comfortable with. It is on the roadmap.

Raipur and Bhilai at the moment. We grow area by area rather than city by city, because tight delivery clusters are what keep mornings reliable. If you are outside our current zone, join the waitlist and we will tell you the moment we reach you.

Yes, and there is nothing to buy at the end of it. It is a thirty-minute call with a certified nutritionist plus a written plan on WhatsApp. We include it because a plate that matches an actual plan is a plate people stay with.

Between 6 AM and 9 AM. Your exact slot depends on where you sit on the morning route, and it stays roughly the same each day once your route settles. You will get a message when the rider sets off.

Tell us once where to leave it — with a guard, a neighbour, or at the door — and we will follow that every day. If nobody has told us anything and there is no answer, the rider will call before leaving it in a safe spot.

Yes. Skip any individual delivery from your account or over WhatsApp, up to 9 PM the night before. Skipped days are adjusted on your next bill, so you are never charged for fruit you did not receive.

Put the subscription on vacation hold for as long as you need. Billing stops with it and your plate is saved exactly as you left it. Start it again with one tap when you are back.

Until 9 PM the night before, with the Next-Day Swap add-on. The deadline is not arbitrary: our buyers leave for the wholesale market around half past three in the morning and routes are planned overnight, so nine in the evening is the last moment a change can still reach tomorrow's van. The same cutoff applies to picking a delivery slot.

You pay up front for your billing period — weekly, every two weeks, or monthly. UPI Autopay, cards and net banking are all supported. We send a reminder before every renewal, so nothing is ever charged as a surprise.

No. Cancel whenever you like and nothing renews after your paid period ends. We would rather keep you because the service is good than because leaving is hard.

Any time, from your account. The change takes effect from your next billing period and the difference is adjusted automatically.

Yes — a seven-day trial for ₹499. Seven mornings of delivery, and nothing renews unless you decide to carry on.

Both Next-Day Swap and Choose Your Slot are included at no extra cost on the Premium plan. On every other plan you can add either one separately, and you can drop them again whenever you like. Seasonal replacement notices are free on all plans and are not an add-on.

You choose. That is the point of the plate — you set what goes on each day of the week. If you would rather not decide, leave a day on 'surprise me' and our team fills it with whatever is best that morning.

We will tell you before it happens and suggest the closest good substitute. We would rather send you excellent seasonal fruit than a poor version of what you asked for. Out-of-season imports are expensive and usually not worth it.

Send us a photo on WhatsApp the same day. We replace it on your next delivery or credit it back — your choice. No form to fill in and nobody will argue with you about it.

Fruit is cleaned and graded at our packing station, but please wash it again at home before eating, as you would with anything fresh. Some fruit keeps better unwashed, so we do not soak everything.

Yes, during setup and any time after. The reusable bag is included with every plan and is what most subscribers keep — the rider leaves a full one and takes yesterday's empty away. An insulated bag and a one-way kraft box are available for a monthly extra. They cost more because they are replaced rather than swapped, and on a daily delivery that difference adds up.